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At The Dachshund Lover, we understand that occasionally our customers may need to return or exchange an item for a legitimate reason.
Items that are unworn, unwashed, unused, not opened or unaltered and in resellable condition may be returned within 10 days from the date the product (s) is (are) shipped for a merchandise exchange or a full product cost refund (original shipping costs are not refundable) based on the original form of payment and payment amount.
Returns or Exchanges by Mail:
Returns sent via UPS or FedEx provide the fastest service with most orders arriving back to us within 2 to 5 business days and they allow you to track your return online.
Returns sent via US Postal Service – We recommend you use Priority Mail with tracking and insurance. Most orders arrive back to us within 3 to 7 business days depending on your location.
We are not responsible for orders returned that we do not receive.
ALL returns must have tracking and insurance!
Return or exchange your items at your own expense.
Once we receive returned items please allow up to 10 business days for processing and refunds.